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Privacy

Privacy, in plain language.

This policy describes how the Reddit Comment Exporter Chrome extension and the website at redditcommentexporter.com handle your data. The extension is operated by the publisher of Reddit Comment Exporter (contact: hello@redditcommentexporter.com). Last updated: October 19, 2026.

The Free tier of the extension does not send your thread data anywhere. Comment extraction happens locally in your browser, and CSV/JSON files are written from the browser to your local disk. Paid features call our API, which is described below.

What the extension can access

  • reddit.com and old.reddit.com pages you have open. Required to read the thread you’re extracting. The extension reads page content; it never logs in or acts as you on Reddit.
  • Local browser storage. Used for your settings, recent extractions, entitlement state, and a count of recent exports (for the Free tier’s weekly limit and a one-time request to rate the extension). These counts never leave your browser.
  • Your clipboard, when you click Copy.
  • Your Downloads folder, when you click CSV/JSON.

What it does not access

  • Other tabs, other sites, browsing history, bookmarks, or cookies for sites that aren’t Reddit.
  • Your Reddit credentials. The extension reads page content; it never authenticates as you.
  • Any content from sites outside the host permissions declared in the extension manifest (Reddit and our own API endpoint).

What we collect when you create a paid account

Signing in (Google OAuth) is only requested if you upgrade to Plus or Pro. When you sign in we receive and store:

  • Your Google account email address and Google account id.
  • An entitlement record (which plan you’re on, when it renews, and the billing-customer id from our payment processor).
  • Server access logs that incidentally include IP address, user agent, and request timing. Logs are retained for up to 30 days for debugging and abuse prevention, then deleted.

We do not collect or store passwords, payment card numbers, billing addresses, or any Google profile data beyond email and account id.

What our API receives when you use paid features

  • Google Docs export (Plus). The thread you explicitly choose to export is sent to our endpoint, formatted, and written into a new Doc in your Drive. The thread content is not retained after the Doc is created. Server logs may briefly record metadata (request timing, byte counts) but not thread bodies.
  • Hooks (Pro). The thread you explicitly choose to analyze is sent to our endpoint, which returns positioning suggestions. Thread content is not retained after the response.
  • AI angles & cross-thread patterns (Pro). The thread (or saved threads) you select is sent to our endpoint for AI processing. Inputs and outputs are not retained after the response.
  • Saved thread history (Pro). If you choose to save a thread to your history, the thread metadata and content are stored against your account until you delete the thread or your account.

Install and uninstall pages

When you first install the extension it opens a welcome page on this website. If you uninstall it, Chrome opens a short optional survey. The survey link includes the extension version, your plan tier (free, plus, or pro), and how many exports you’ve made — nothing that identifies you. If you answer, we store your answer with that context and your country (derived from the request), with no email, account, or IP address.

The free web export tool

When you paste a thread link into the free tool on this website, the link is sent to our API, which fetches that public thread through our data provider and returns the comments to your browser. Files are generated in your browser. To keep the tool free and prevent abuse we:

  • cache the public thread for up to one hour so repeat requests don’t hit the provider again;
  • keep a daily request counter keyed by a one-way hash of your IP address, deleted automatically after 48 hours;
  • use Cloudflare Turnstile to check that requests come from a person.

Website analytics

This website (not the extension) uses Google Analytics 4 to count visits and understand which pages and links people use — for example, clicks on “Add to Chrome” and use of the free tool. Google Analytics sets first-party cookies and receives your IP address and browser details, which Google processes under its own privacy policy. You can opt out with Google’s browser add-on or by blocking analytics cookies.

Subprocessors

We use the following third-party services to run the product. Each receives only the data needed to perform its function:

  • Cloudflare — hosts our API and website (Workers + static assets). Cloudflare may receive request metadata (IP, user agent) as part of routing.
  • Polar — payment processing and subscription management. Polar handles your payment details directly; we never see your card number. We exchange a customer id and subscription status with Polar.
  • OpenRouter — LLM gateway used to power Pro AI features (Hooks, angles, patterns). When you use those features, the thread text you submit is forwarded to OpenRouter and the underlying model provider for inference. We do not authorize OpenRouter or its model providers to use your content for training. OpenRouter’s privacy policy applies in addition to this one.
  • ScrapeCreators — Reddit data provider behind the free web tool and the Pro API. It receives the thread URL being fetched, not who requested it.
  • Google Analytics — website analytics only, as described above.
  • Google — only when you sign in with Google or use the Google Docs export feature. Google receives an OAuth handshake and (for Docs export) the document content the extension creates on your behalf.

Google API Services User Data Policy

Reddit Comment Exporter’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

  • We request the drive.file OAuth scope, which limits the extension’s Drive access to files it creates. The extension cannot read or modify any other files in your Drive.
  • Google user data we receive (email, account id, files we create on your behalf) is used only to provide the user-facing features described in this policy.
  • We do not sell, rent, or transfer Google user data to third parties for advertising, profiling, or any unrelated purpose.
  • We do not use Google user data to train AI/ML models, and we do not allow our subprocessors to do so.
  • Humans do not read Google user data, except (a) with your explicit consent, (b) for security investigations or to comply with applicable law, or (c) where data has been aggregated and anonymized for internal operations.

Your rights

You can:

  • Cancel any paid tier from inside the extension at any time.
  • Revoke the extension’s Google access at myaccount.google.com/permissions.
  • Request a copy of, correction of, or deletion of your account data (email, entitlement record, saved threads) by emailing hello@redditcommentexporter.com. We respond within 7 days.

If you are in the EU/EEA, UK, or California, you have additional rights under GDPR/UK GDPR and the CCPA, including the right to access, correct, delete, and port your data, and the right to lodge a complaint with your local data-protection authority. We do not sell personal information as defined under the CCPA.

Children

The extension is not directed at children under 13. We don’t knowingly collect data from anyone under 13. If you believe a child has provided us data, contact us and we’ll delete it.

Security

Account data is stored encrypted at rest in Cloudflare’s infrastructure and transmitted over TLS. Access is limited to the operator. We do not store passwords (sign-in is delegated to Google).

Changes

If we change this policy materially, we update this page and the “Last updated” date. Continued use after a change constitutes acceptance of the updated policy.