Find what your customers complain about.
Open any Reddit thread and get its pain points ranked by severity, the features people ask for, and the competitors they mention — every one backed by a direct quote.
Exports are free. The AI pain point finder is part of Pro, with 100 analyses a month.
Free · Step 1
Find the threads where people vent
Each link opens a Google search scoped to Reddit and biased toward complaint language — the threads Reddit’s own search tends to miss.
Example output
One thread, thirty seconds, the complaints that matter.
Illustrative result from a thread titled “GummySearch is shutting down — how are you finding customer pain points now?” in r/SaaS.
Pain points
-
highReading 300 comments takes an afternoon
Several people say the real insight is buried deep in reply chains, so skimming the top comments misses it.
“the best insight is always 40 replies deep in some argument about pricing”
-
highLosing saved research when tools shut down
Former GummySearch users worry about losing the threads and quotes they collected.
“GummySearch made it easy to save the good threads”
-
mediumCopy-pasting threads breaks the structure
People who paste threads into AI tools say the text arrives as a mess.
“Copy-paste from Reddit is a mess”
What people ask for
- A way to pull a whole thread into a spreadsheet
- Summaries that come with real quotes
Alternatives mentioned
-
positiveF5Bot
“F5Bot for keyword alerts (free)”
-
mixedPainOnSocial / RedShip
“Paid tools exist … but for one niche I’d rather read the threads myself”
How to find pain points on Reddit
- Find the threads. Use the searches above, or Google
site:reddit.com "your category" frustrating. Google ranks the threads people engaged with; Reddit’s search often doesn’t. - Open the three to five biggest threads and extract each one with the extension. Replies stay nested and collapsed branches are expanded, so the arguments deep in the thread are included.
- Click Find pain points. You get complaints ranked by severity, requests, and competitor mentions, each with a quote you can verify.
- Look for repetition. A complaint that shows up across several threads is a market; one that shows up once is an anecdote. Pro saves every thread and shows the phrases that repeat across them.
- Use the exact words. The quotes are your landing-page headlines, ad hooks, and interview questions. Switch to Hooks mode to turn them into angles and objections for your product.
Why Reddit is the best source of pain points
People on Reddit describe problems to each other, not to a researcher. Nobody is being polite to a founder on a call, nobody is choosing from your survey’s answer options. They name the products they tried, say what it cost them, and argue about it — which is exactly the information that’s hardest to get any other way.
How it compares
Prices as listed by each company in October 2026.
| Tool | How it works | Starting price |
|---|---|---|
| Reddit Comment Exporter Pro | AI pain points on any thread you open, plus full exports and a saved library | $19/mo |
| PainOnSocial | Scans communities for pain-point themes | $19/mo |
| RedShip | Leads and pain points across subreddits | $29/mo (yearly) |
| Syften | Keyword monitoring and alerts | $29.95/mo |
| GummySearch | Shutting down December 1, 2026 (alternatives) | — |
The difference: discovery tools tell you where conversations are. This reads the conversation itself — every reply, not a sample — and hands you the quotes. If you want alerts too, pair it with a free keyword tool like F5Bot.
Pro
$19/mo
or $15/mo billed yearly ($180/yr)
- ✓ AI pain points, requests & competitor mentions
- ✓ Objections, angles & customer phrasing
- ✓ Saved research library + patterns across threads
- ✓ Unlimited exports, Google Docs, API access
- ✓ 100 AI analyses a month · cancel anytime
Questions
Finding pain points, answered.
What is a Reddit pain point finder?
How do I find pain points on Reddit?
site:reddit.com "your category" frustrating surfaces the threads people actually engaged with (the finder above builds these searches for you). Open the three to five biggest threads, extract them, and look for complaints that repeat across threads. Repetition is the signal; one angry comment is not. Is the pain point finder free?
How accurate is it?
Does it scan all of Reddit?
Does it depend on Reddit’s API?
Related
Free tool
Export Reddit comments online — free tool
Paste a thread link, download the comments as CSV, Excel, JSON, or text. No install, no account.
GummySearch closing
A GummySearch alternative for thread research
GummySearch shuts down Dec 1, 2026. What replaces it, and where a thread exporter fits.
For PMs · Founders
A Reddit market research tool
Voice of customer, pain points, competitor mentions, content ideas — pulled from the subreddits your customers already use.
Customer research, from real conversations
Read the thread. Keep the quotes.
Free Chrome extension for exports. Pro adds the AI pain point finder.